Our Story

M-Troniks repairs Amplifiers, Keyboards, Electric Pianos, Synths,  EchoPlex, Speakers, DJ Equipment, Mixing Boards, Consoles, Effects Pedals & Most Electronic Gear used for Music Production. Our Technicians Tony Krank, creator of KranK Amps & Local Soundman Hero Kenneth Kareta have a combined over 70 years experience working with many Artists. 

First and foremost, check all cables, connectors, pedals, or peripheral devices to ensure that the piece of equipment you need to have repaired, is really broken. 

Next, look at what the replacement cost of the damaged unit would be. 

For Amplifiers & Speakers, if it is less than $200, you might want to consider replacing, rather than repairing, because the repair cost will likely exceed 50% of the unit’s value. 

For Keyboards or Electric Pianos, if it is less than $600 to replace it you might want to consider replacing, rather than repairing, because the repair cost will likely exceed 50% of the unit’s value. 

Next, call our shop during normal business hours to verify that we service your specific piece of equipment. We are an authorized service center for most major brands, so more than likely we do, but call to verify, some companies do not offer support or replacement parts for some units. We don’t want you to waste your time.

Lastly, check your gear in at our shop during normal business hours, or ship your gear to us if you are not local.  You can arrange shipping through our website, or just ship it to us, and send an email letting us know its coming.  For tracking purposes, we prefer shipping through our website, and we also get volume discounted shipping, so it will also be less expensive. WE ARE MUSICIANS TOO!!…& Understand you need your dollars for more Gear!   

Deposits –

For Amplifiers & Equipment that IS NOT a Keyboards, Electric Piano or Synthesizer A $95 Non-Refundable Deposit is due at the time of drop off, or check-in of your gear.

For Keyboards, Electric Pianos & Synthesizers a $300 Non-Refundable Deposit is due upon Drop off or Check-in. The Average Labor time for these units is 3-5 hours. 

These Deposits are applied to the overall repair cost of your gear, the final amount due.

If you are shipping it to us, we will call you and take your deposit over the phone when your gear is received. Once the deposit is paid, your Unit will get in line to go on one of our Super Genius Tech’s Benches. It will get evaluated in the order it was received. 

A customer portal will be created for you. Here you can see the status of your repair, communicate with your tech, or download PDF’s of your repair Bills for your Taxes! Get Those Write-Offs!!

We ask that you approve up to $150 for Amplifiers & $500 for Keyboard or Electronic Piano Repairs. This does not mean it will be that amount or even exceed that amount. This is to help us move faster & finish your repair once it’s on the Bench. We understand the working Musician & work hard to get your Gear back to you ASAP. If your particular repair Exceeds the amount you Pre-Approve, an estimate will be generated for your approval before we complete your units repair. 

The estimate will be available via email, but it will also be located in your customer portal. We will also send you a text and/or call to let you know. Once you receive the estimate, you can either approve it in your portal, or call our shop and approve it over the phone. Once you approve the estimate, parts will be ordered if necessary, your unit will be repaired, and the deposit will be applied toward the final cost of repair. 

If you choose to not move forward with the repair, the deposit covers our technicians bench time to evaluate your equipment. 

We repair all brass, woodwind, and stringed instruments, so no need to call ahead and check if we fix your instrument, we do!  If you are local, simply bring your instrument to our shop during normal business hours, or ship your instrument to us if you are not local.  You can arrange shipping through our website, or just ship it to us, and send an email letting us know its coming.  For tracking purposes, we prefer shipping through our website,  and we also get volume discounted shipping, so it will be less expensive for you. 

No deposit is required for band and orchestra instruments, just pro-audio gear and guitars. 

Once we receive your instrument, a customer portal will be created for you, and one of our technicians will evaluate your instrument, and generate an estimate for repair.  The estimate will be emailed to you, but will also be available in your customer portal.  You can either approve the estimate in the portal, or call our shop and approve it over the phone.  In rare instances, A deposit may be required for parts that exceed $50. 

Once you approve your estimate, parts will be ordered if necessary, your instrument will be repaired, an invoice will be generated, and you will be notified that your repair is ready for pickup.

We repair all acoustic, electric, and bass guitars, so no need to call ahead and check if we can fix your guitar, we can! 

We have an In-House guitar Luthier & in most cases can give you a rough estimate on the spot for more in depth repairs & an accurate one for the more common issues. We will also tell you if repairing it will cost more than replacing your particular instrument. We won’t let you spend your money unless it’s in your best interest.

If you are local, simply check your guitar in at our shop during normal business hours.  If you are not local, we can arrange shipping through our website, or you can ship it to us, and send an email letting us know its coming. For tracking purposes, we prefer shipping through our website. We also get volume discounted shipping, so it will be less expensive. 

We charge a $40 deposit at time of drop off, or receipt of your guitar. This amount is applied to the amount of your overall repair. It is Non-Refundable.

If you are shipping it to us, we will call you and take it over the phone when your guitar is received or you can pay through our secure customer portal. Once the deposit is paid, we will get your guitar on the bench and evaluated in the order it was received.

A customer portal will be created for you, and an estimate will be generated.  You will receive the estimate via email, but it will also be located in your customer portal.  Once you receive the estimate, you can either approve it in your portal, or call our shop and approve it over the phone. 

Once you approve the estimate, parts will be ordered if necessary, your instrument will be repaired, and the deposit will be applied to the amount you approved. If you decide not to move forward with your repair, the deposit covers our technicians bench time to evaluate your instrument.

We rent most band and orchestra instruments including violins, violas, and cellos for string instruments, as well as flutes, clarinets, trumpets, alto saxophones, tenor saxophones, bell kits, trombones, euphoniums, baritones, and tubas. 

Rentals are monthly. You’ll provide a debit/credit card that will be set up in our secure payment portal for monthly billing for as long as you choose to rent from us. If your card changes, you can update it in our secure portal, call us or come in during normal business hours.

You will be required to fill out a monthly rental contract, and provide a drivers license or state issued ID card to verify the address provided, as well as your identity. This will be uploaded to your secure customer portal where you can view it anytime.

If the address on your ID doesn’t match the address provided, you will be required to provide a postmarked piece of mail from a utility company.

At the time of rental, you will be charged the first months rent,  your card will be charged on that same day every month. If you rent on the 10th, every 10th of the month or within a couple days depending on your banking institution, holidays or day of the week you will see the charge.

Each rental payment includes Rental Fee (this amount accumulates as Equity), taxes & insurance that will cover damage & normal wear & tear that may happen to the instrument, with the exception of negligence or intentional abuse. It does not cover items such as reeds or strings or if you run over your case.

Rentals are month to month, so when you are done renting, simply return the instrument on or before the day your card is charged each month, and the charges will cease. You’ll fill out a Rental Return Form & it will be added to your customer file viewable in your portal.

As you rent from us you build equity to use towards purchase of the same kind of instrument you are renting. If you rent a flute, you can use that Equity towards a Flute.

Some Instruments come in fractional sizes, such as Violins, Violas, Cellos or Tubas. Your child will most likely begin in a smaller option & as they grow move up to the next size. The rental Equity/Rental Credit carries over as they upsize. Then when they reach full size you can use that equity to own your own. 

Equity or your Rental Credit will only accumulate up to the value of the instrument you are renting. If you are renting a $500 violin that is the max amount you can accumulate to use towards the purchase of the same kind of instrument.

You can decide to Purchase the same kind of instrument at anytime & use the Equity Rental Credit you’ve accumulated while you are renting from us as long as your account is in good standing. 

Late fees will be charged for accounts 10 days past due. You can update your billing info anytime in your customer portal to avoid this or give us a call & we will help.

Once you return your instrument you will have 14 days to use that Equity / Rental Credit for purchase of the same type of instrument. This is not available as a Cash back option for you & cannot be used to purchase another type of instrument than what you were renting. 

Currently, our music lessons are limited to violin, viola, cello, double bass, bass guitar, guitar, & mandolin,  due to Covid-19 pandemic. However we are adding teachers!

Our lessons are currently conducted online via Google Classroom.  If you are interested in taking lessons, please fill out the contact form on the contact tab, or call our shop and speak to one of our associates!